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Veterinary Office Administration Certificate

About This Program

The Veterinary Office Administration (VOA) Certificate program combines veterinary office administration and animal health training.

Practical skill development in front office administration, business communications, client relations and preventative health care for pets will give you the skills and knowledge you need to become a key member of the animal health care team.


  • Hands-on animal care training with companion animals
  • Office equipment/computer training on current veterinary industry programs
  • Instructors with industry and teaching expertise
  • Four-week industry work placement at end of Semester 2
  • Knowledge of key industry business administration practices and trends


  • Develop essential skills for a front-line position in the animal care industry
  • Become career-ready in just one year
  • Gain the equivalent skills required to work as a Veterinary Assistant
  • This is the only program in Canada with certification as a designated Nation Association of Veterinary Technicians in America (NAVTA) Approved Veterinary Assistant program
  • Approved program whose graduates are eligible to write the Approved Veterinary Assistant (AVA) examination

And what..

.. do our students have to say about this program?
.. courses would you take?
.. career opportunities do graduates have?

Come check this program out at Applicant Information Days on Monday, March 28, 2016 OR Red Carpet Day on Friday, November 25, 2016

To discuss this program in more detail, please contact:

Alison McMahon
Alison McMahon, Campus Recruitment Co-ordinator
519-674-1500 x63256
Marion Beach
Marion Beach, Academic Program Co-ordinator
519-674-1500 x63523

Robyn Tschirhart

"The VOA program has prepared me for a wide range of jobs in the veterinary industry. The caring instructors and applied learning helped combine my love of animals and people for a unique learning experience."

Robyn Tschirhart
Eastwood Collegiate Institute, Kitchener, ON
Class of 2015, Veterinary Office Administration Certificate

Page reviewed 09/22/2016